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Groceries Photoshoot

v1- 2022.11.16


Creating a more seamless experience with their daily needs, clients can now use GrabFood to satisfy their cravings by getting the food they love from their favorite restaurants.


How to schedule a photoshoot

If you are scheduling for the first time and are not sure of the correct process, please follow the instructions here to ensure that you follow the correct protocol with the business owner.

By accepting this assignment, you will be representing OCUS in the eyes of our client. We count on you to demonstrate a high level of professionalism in your coming interactions.

If a photoshoot already has an appointment scheduled, please respect this appointment and only assign yourself to the photoshoot if you are available at this time.

❗️Please use this template to text on-site contacts:

Hi (merchant name),

My name is (photographer name) from OCUS, I’m the photographer assigned to the complimentary photoshoot Grab Singapore has ordered for you. This is the assignment ID associated with your photoshoot: (assignment ID).

You should have received an email from OCUS, Grab’s official photography vendor, with all the information.

Could you share your availability in the next 3 days to schedule the photoshoot?

Please reply directly to this number should you have any concerns regarding this complimentary photoshoot.

If you have any questions, you can contact Grab team Help Center here.

If you want to reach out to OCUS team, please click here.



When and how to upload my images

Your priority is capturing excellent photos. To ensure consistency, OCUS is handling the post-production internally. Please respect the following requirements to make sure that we can deliver the best outcome to our client.

  • Don’t edit any of your pictures (no crop, no edit). - Don’t erase your metadata. - Select your best shots and don't send more files than required. - Follow the naming convention below (take some notes during the photo shoot to keep all the needed information).


Rename all files according to this template: ○ For Single Dish: Dishname.JPG (eg: cheeseburger.JPG) ○ For Composition Shot: Hero - Merchant name.JPG (eg: Hero - McDonalds_Orchard Road.jpg) Shoots CANNOT be accepted if item names are incorrect or missing!

  • Please make sure you upload your media in the correct category. - Don’t forget to validate your assignment after uploading your files. /!\ Send your pictures the same day than the photoshoot before midnight. /!\ Keep your RAW files until your mission is validated.


PACKAGES Check your mission dashboard or your OCUS email notifications for package details on your mission. This tells you the number of dishes you are required to capture. According to the situation and the weather, adapt these recommended settings. Use long shutter speed if needed but don’t use too high ISO. We understand unexpected situations can arise in each shoot, so please use your best judgement.

Do not hesitate to visit our Help Center to answer the questions you might have and click on the "Contact us" button to send us a message if needed.

Contact us!

The list below is a recap of all the photos that have to be taken during your photoshoot.



Full frame or APS-C

General settings:

  • ISO 400 max

  • 1/150


30-80mm (full frame)

General settings:

  • Aperture: f/8 - f/11