top of page
Single dish
Dish composition

Culinary Photoshoot

V 1.3 - 2022.09.14


Creating a more seamless experience with their daily needs, clients can now use GrabFood to satisfy their cravings by getting the food they love from their favorite restaurants.


How to schedule a photoshoot

If you are scheduling for the first time and are not sure of the correct process, please follow the instructions here to ensure that you follow the correct protocol with the business owner.

By accepting this assignment, you will be representing OCUS in the eyes of our client. We count on you to demonstrate a high level of professionalism in your coming interactions. If a photoshoot already has an appointment scheduled, please respect this appointment and only assign yourself to the photoshoot if you are available at this time.

Assignments are not all the same. Please check on OCUS platform the number of images you need to take and confirm to the business the number of dishes they have to prepare.

❗️Please use this template to text on-site contacts:

Hi (merchant name),

My name is (photographer name) from OCUS, I’m the photographer assigned to the Grab Photography Program. This is the assignment ID associated with your photoshoot: (assignment ID).

You should have received an email from OCUS, Grab’s official photography vendor, with all the information.

Could you share your availability in the next 3 days to schedule the photoshoot?

Please reply directly to this number should you have any concerns regarding this photoshoot.

If you have any questions concerning sales or after-photoshoot services, you can contact Grab team Help Center here.

If you want to reach out to OCUS team, please click here.



When and how to upload my images

Your priority is to take excellent photos. To ensure consistency across our entire community, OCUS is handling the post-production internally. Please respect the following requirements to make sure that we can deliver the best results to our client.

  • Don’t edit any of your photos (no crop, no edit).

  • Don’t remove the metadata from the files.

  • Select your best shots and don't send more files than required.

  • Follow the naming convention below (take some notes during the photoshoot to keep all the needed information).

If something does not allow you to strictly follow these guidelines during the photoshoot, you must let us know with a comment on your dashboard after your upload.


The names of the items you photograph must be the exact same ones that will be available in the Grab app, otherwise your assignment won't be validated.

Kindly Rename all files according to this template:

  • For Single Dish: Dish_name.JPG

  • For Hero Shot: Hero - Merchant name.JPG

Please make sure you upload your files to the correct category, and then confirm when you've finish the uploading process by clicking on send all media to send the files to OCUS.

⚠️ Send your pictures before midnight on the day of the photoshoot.

⚠️ Keep your RAW files until your assignment is validated.


Your goal is to take enticing photos that make people eager to order food from the GrabFood platform.

⚠️ Remember to always shoot your photos in RAW format, but only upload JPG files to the OCUS platform.

If you need to ask us any question, you can use the link at the bottom of this page to visit our Help Center, and we'll be happy to help you.



Full frame or APS-C

General settings:

  • ISO 400 (avoid noise)

  • WB: 5700 K (neutral colors)


35-90mm (full frame)

General settings:

  • Aperture: f/8 - f/11 (careful with depth of field too)